Fix for Firefox Graphics Problems in Windows 8

Mozilla Firefox - disable hardware acceleration in Win 8If you’re using Firefox on Windows 8, particularly on an nVidea graphics card, you may have seen a lot of graphics problems, glitches where images are blurry or even completely unrecognisable.

Here’s a possible fix for that which has worked for me and quite a few folks online: disable Hardware Acceleration in Firefox.

Here’s where to find it:

  • Click the Firefox main menu, choose Options.
  • Choose Advanced.
  • Go to General tab.
  • Untick the box beside “Use hardware acceleration when available”. 
  • Restart the Firefox browser (close all windows including Downloads if it’s open, wait 10 seconds and start Firefox again).

The broken images problem should now be gone – if it’s still there then it’s another problem – please let me know in the comments if you know of any other potential cause and/or solution for that!

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38 Responses to Fix for Firefox Graphics Problems in Windows 8

  1. Rohin says:

    Thank you for this great tip, it worked perfect! :)
    Have a nice weekend.

  2. amd says:

    Glad to help :)

  3. Ahmad says:

    Thank you, this works!

  4. efesar says:

    Awesome fix! Firefox was garbled and ridiculously slow. Much improved. Thanks!

  5. Jonah' says:

    Worked like a charm. Thanks very much.

  6. Adam says:

    Thanks! Do you know why hardware acceleration causes problems though?

  7. amd says:

    Well, not the very detailed precise technical reasons, but at a higher level I’d guess it’s because nVidia didn’t test every hardware configuration with Windows 8 and there’s an obscure bug in there somewhere.

  8. Andy says:

    Thankyou! this had been annoying me for ages.

  9. Raj says:

    It worked flawlessly. Thanks for the help.

  10. It worked fine. Thanks for sharing the solution. … Waqar (Karachi, Pakistan)

  11. Mystic Force says:

    thanks , that tip helps me a lot and i was about to consider using Google Chrome bur i’m in love with FF
    thanks again

  12. ishan khan says:

    Thank you sir it was Awesome trick …windows 8 really good I don’t want go back to 7 …….iam fr (india,maharastra,nanded)

  13. Frosby says:



  14. Pingback: Daniels Blog » Erster Eindruck von Windows 8

  15. Dark Shades says:

    dude you are a life saver thanks \m/

  16. Yasin says:

    Thank you, works perfect!

  17. Fabry says:

    6 un grande grazie

  18. omar says:

    soooooooooooooo thanks ur great man that’s help me thank u sooooooooo much :)

  19. Ramin says:

    Thanks, worked even without a restart!

  20. Jim S says:

    Awesome! FF was unusable before this fix. Thanks so much.

  21. Natty says:

    Doesn’t solve the problem for me.
    Tried even updating GPU driver.

    The only thing that fixed it (but the problem came back next day..) is the help in Firefox menu->Troubleshooting Information then reset firefox at the web page that opens.
    But as I said, it only helped for a day (tried several times)

    Any other suggestions?

    -NVIDIA GeForce GT 620M

  22. John says:

    I have a nvidia g210m fixed my firefox issues instantly, I thought it was a windows 8 issue and waited for mozilla to update their software

  23. bakr says:

    many thanks
    that was Awesome

  24. matt says:

    Wow, it works!! Thanks!!!

  25. husam says:

    thank you very much …. it’s work … great post man ;)

  26. adunby says:

    I still have the problem in a brand new samsung notebook, i have Nvidia Geforce Gt – any help ?

  27. Alex Leonard says:

    Thanks! Totally sorted it out for me. Things were behaving very oddly altogether.

  28. Rz says:

    tnx , it works ;)

  29. ss says:

    thank you very very …. much :))

  30. fmcg says:

    thanks for the tip!!!

  31. Xal says:

    I had also Problems with just installed new AMD Radeon HD 7870 under Win8 with the current FF 20.0.1
    I got many wrong pixel inside of the Favorite Bar.
    The solution fixed the problem.

    This looks like FF having a problem and not nVidea /AMD.

  32. pleigh says:

    This worked for me.

  33. Lorraine says:

    Hi. I have a windows 8 laptop and I need to disable my hardware acceleration but I can’t find it anywhere, any ideas where it is please?
    Many thanks

  34. amd says:

    Are you talking about disabling it in Firefox? Does the option not appear in Firefox as described above?

  35. brendon says:

    Works a treat videos load much faster was crashing and really slow before i have windows 8 and ati graphics thankyou very much

  36. Ali Bagheri Shakib says:

    Great! tnx … :)

  37. John says:

    This problem has been bugging me since I started using Win 8.1… Unfortunately, it did not resolve the problem for me…
    Thanks anyway! Was worth trying…

  38. Jason says:

    Thanks a mill! This recently started happening on my Windows 7 machine after the latest spate of windows updates. Couldnt quite place why the error was occurring, but I was getting random lines of text looking blurry about half way through the line. I couldnt find any resolution myself or struggled to find anything using google search about the problem. Then I stumbled upon this fix for Windows 8 when I was infact trying to fix another issue you posted about, Skype click in call screwing up css designs. What a great website – full of useful tid-bits. Keep it up!

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